FAQ

Delivery times and shipping costs

Delivery to Germany and Austria

Delivery times for Erima products : 7-10 working days

Delivery times for all other products :
Standard : 3-5 working days
Please note that Erima products will be shipped separately.


Shipping method

Value of goods

Shipping costs

standard €0.01–€10.98
€2.69
standard €10.99–€24.98
€4.49
standard €24.99–€49.98
€5.49
standard €49.99–€69.98
€5.99
standard €69.99–€134.98
€6.99
standard €134.99 and more For free

Delivery within Europe (excluding France and Great Britain)

Shipping method

Value of goods

Shipping costs

standard €0.01–€9.98
€2.49
standard €9.99–€24.98
€3.99
standard €24.99–€59.98
€5.99
standard €59.99–€134.98
€7.99
standard €134.99 and more For free
Premium €0.01–€24.98
€7.99
Premium €24.99–€59.98
€8.99
Premium €59.99–€499.98
€9.99
Premium €499.99 and more
€12.99

Delivery to France

Shipping method

Value of goods

Shipping costs

standard €0.01–€9.98
€2.99
standard €9.99–€24.98
€4.99
standard €24.99–€49.98
€6.99
standard €49.99–€69.98
€8.49
standard €69.99–€134.98
€9.49
standard €134.99 and more For free
Premium €0.01–€24.98
€8.99
Premium €24.99–€59.98
€9.99
Premium €59.99–€499.98
€11.99
Premium €499.99 and more
€12.99

Payment options

In the DTB shop you can pay by credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple, Google and Shop Pay, and other local providers.

Return Policy

Your order doesn't fit? No problem! You can return your product free of charge within 30 days of purchase. Please contact our customer service at service-dtb@spreadgroup.com or via our contact form , and we'll be happy to help.

contact

Do you have a question? Our team is happy to assist you. Contact us at service-dtb@spreadgroup.com or via our contact form , and we'll get back to you within 24 hours on business days.